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Charity Majors x.com
the most effective leaders are skilled business operators and kind, empathetic humans. the second most effective leaders are skilled business operators but terrible humans. ..after that comes everyone else. my second @StackOverflow advice column is up!
empatheticstackoverflowoperators
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29 August
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4 June
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Their words
I think in some ways like one of the worst scenarios is a drip scenario because of the political economy piece. Right? Because like you know, people essentially what you what you might see is like people not really being unemployed in mass, but kind of like moving into sectors that pay them less money, kind of basically getting uh what happened with phone operators in in in the mid-century of the of the between 1920 and 1940, phone operators were completely automated, right? But it took 20 years even though the technology existed.
22 April
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Their words
local-first software, which is this idea that we want to take away a bit of the power from cloud operators and give it back to end users. So, end users should be more in control of their own data and less dependent on cloud services for providing the applications and the data that that the users need.
7 January
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Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your OrganizationTheir words
. Understanding how we grow and develop will help you become a better leader and a more empathetic colleague. More accessible than his academic work, this book also provides a framework for understanding underlying beliefs and motivations that might be holding you back.
30 April 2025
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Their words
I think the lesson from all of that is that humans talking to humans and being together in the real world or a virtual world, is a naturally empathetic medium, which naturally leads to bonding, and though conflict sometimes occurs, it's just generally so much more promoting of our social norms and good interactions between people and positivity promoting.
21 May 2024
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Their words
If Waymo vehicles were constantly asking for remote guidance, Waymo might need to hire so many remote operators that it negates the cost savings that come from not needing a driver.
10 April 2022
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