Jason Evanish
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17 October
14 October
9 October
8 October
6 October
1 October
30 September
29 September
28 September
25 September
22 September
18 September
16 September
18 February
From one piece The SaaS Reset: Why SaaS is changing, not going away. 3 beliefs, in the piece's order there
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Their words
10X smaller teams charging 10X less, shipping 10-100X more, and moving 10-100X faster than the incumbents they're replacing.
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korrents.com
Network effects protect a company from competition longer than any data-based lock-in does.Their words
As long as the network keeps delivering on its core value, that buys more time than any data lock-in strategy.
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korrents.com
As AI gets better at navigating and extracting data, switching costs between software tools will keep falling.Their words
Every time AI gets better at navigating systems and organizing and extracting data, switching costs drop further.
3 December 2025
From one piece How to Use AI for Product Management: Leverage AI to move faster and get better results 2 beliefs, in the piece's order there
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korrents.com
AI makes it possible to get more done, explore more ideas, and better serve customers than was possible before.Their words
AI is making everything faster. You can get more done, explore more ideas, and delight your customers in ways you couldn't before.
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Their words
A simple, vague prompt will not get nearly as good of an answer as a detailed, specific one with supporting material.
17 October 2025
From one piece Why Your Team is Struggling with AI Adoption (and what to do about it) 3 beliefs, in the piece's order there
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Their words
Because the truth is, AI isn't coming for your job, but someone who has mastered AI is.
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korrents.com
Failed attempts, not fear, are what kill momentum when someone is learning a new skill.Their words
The biggest killer of momentum isn't fear. It's failed attempts.
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Their words
Nothing is more powerful than the example you set. Employees follow what leaders do, not what they say.
16 September 2025
From one piece “Not our biggest problem.” A painful startup lesson. 3 beliefs, in the piece's order there
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korrents.com
Building a startup requires enough optimism to see past a problem toward a future solution that makes things better.Their words
When you're building a startup, you have to be optimistic. You need to see a problem and want to fix it so badly that you can look to the future and see a solution you create that makes everything better.
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Their words
Just like the Genie in Aladdin can't make someone fall in love with you, as a founder, you can't make people want to use your product.
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Their words
As a startup you need urgency. You need people to want to use your product. Not only does it bring in precious revenue, but they give you feedback, so you know what to build and add to your product next.
11 September 2025
From one piece Clever, Helpful, or Beautiful: My 7 Favorite Website Feedback Widgets 2 beliefs, in the piece's order there
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Their words
A good automation can make people feel heard. This initial reply wasn't from Claire herself.
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Their words
Nothing beats a live conversation. Even the best, most detailed customer feedback typed into a widget is only so helpful.
5 September 2025
From one piece When it comes to AI, the Square Root of Slop…is Slop. 3 beliefs, in the piece's order there
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korrents.com
AI errors are harder to catch in analysis of unfamiliar data than in simple writing tasks.Their words
Because while a quick proof read may help you tell where AI went off the rails on a blog post, it's a lot harder to tell when it's deeper analysis of data you don't know well.
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korrents.com
Polished, confident-sounding AI output does not mean the underlying analysis is clear or correct.Their words
AI analysis can't create clarity where none exists; it simply creates the illusion of confidence with a polished, friendly tone, and a pretty output.
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korrents.com
AI systems require human oversight rather than full autonomy in analysis and workflows.Their words
That's why you need to check AI's work, and keep a human involved in many processes (sorry, AI job loss doomers...).
29 August 2025
From one piece Why Customer Support Shouldn’t Handle Your Product Feedback 2 beliefs, in the piece's order there
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korrents.com
When customers feel heard, they churn less and become advocates who help improve the product.Their words
When customers feel heard, they churn less often, become evangelists for your company, and most importantly, they help you build new features and improve your product in the ways that lead to break away growth and market wins.
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Their words
The skills to make customers feel heard, accept their frustrations, and politely resolve their issues quickly are very different from the ones needed to pry into the real motivations and needs behind a request or bit of feature feedback.
18 July 2025
From one piece 5 Harsh Truths of Customer Feedback that hold Products Back 3 beliefs, in the piece's order there
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Their words
At the same time, the reality is that customers are terrible product managers. What they request as features is often a rushed solution that isn't actually what you should build.
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Their words
In a world where AI is helping us all move much faster, and the cost of building is rapidly falling, building the right thing has never been more important; you'll either get it right, or someone else in the market will.
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Their words
Building what internal stakeholders, "visionary" founders, or selfish PMs want instead of what the market is signaling wastes time, capital, and precious opportunity.
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