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Albert Cheng

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5 October 2025

Albert ChengKorrents 5 Oct 2025

From one piece Finding hidden growth opportunities in your product | Albert Cheng (Duolingo, Grammarly, Chess.com) 2 beliefs, in the piece's order there

korrents.com
Agency and clock speed beat domain experience in a hire, and in a fast-moving field experience is often a crutch of habits that need discarding.

energy

Their words

I saw some of the highest performers just being people that had very high agency, had that clock speed, had that energy. Um, yes, they they cared about the mission, but they didn't necessarily need to have deep experience on that matter. And in fact, sometimes that experience could be a crutch in certain ways. Especially in this world where the grounds are shifting so fast with AI, a lot of your like learn habits actually need to be intentionally discarded. You know, you need to have a beginner's mind on this type of stuff.

youtube.com
korrents.com
For a daily-frequency product it is existing-user retention, not new-user retention, that compounds — and mature companies should put most of their energy there.

energy

Their words

I think especially if you have a product that has daily frequency like that's actually the retention that matters the most is that like of your existing user base that has developed a habitual pattern how sticky is your product and it's that retention rate that really compounds and build that builds that daily habit.

youtube.com

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