Teresa Torres

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• Blog Product Talk Her blog on continuous product discovery. Has a feed; the card shows only her own posts.

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  • What AI Changes - All Things Product Podcast with Teresa Torres & Petra Wille 3 Nov 2026 Listen to this episode on: Spotify | Apple Podcasts Everyone’s shouting that AI changes everything. Teresa Torres wrote a LinkedIn “screed” arguing the opposite — and this episode is the debate she and Petra wanted to h…
  • Defining What Good Looks Likes - All Things Product Podcast with Teresa Torres & Petra Wille 27 Oct 2026 Listen to this episode on: Spotify | Apple Podcasts AI evals feel like a brand-new skill — but the hardest part is a question product teams have always had to answer: what does "good" actually look like? Petra Wille and…
  • Mind-Bending Experiences - All Things Product Podcast with Teresa Torres & Petra Wille 20 Oct 2026 Listen to this episode on: Spotify | Apple Podcasts Team events are making a comeback. After years of remote work and tight budgets, companies are bringing people together again, and many are looking for experiences tha…

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  • Building an AI Voice Agent for 360 Degree Feedback: How Your360 AI Uses State Machines, Evals, and Layered Synthesis 15 Oct 2026 Listen to this episode on: Spotify | Apple Podcasts What does it take to build an AI voice agent that people will talk to for 44 minutes about their own blind spots? Your360 AI found out, one call at a time. In this epi…
  • Training Expectations - All Things Product Podcast with Teresa Torres & Petra Wille 13 Oct 2026 Listen to this episode on: Spotify | Apple Podcasts You've got twelve people and one hour booked at next week's offsite. Can someone teach your team to do continuous discovery in that hour? Teresa Torres's answer is a f…
  • Recorded Conversations - All Things Product Podcast with Teresa Torres & Petra Wille 6 Oct 2026 Listen to this episode on: Spotify | Apple Podcasts We now record almost everything — every meeting has an AI note-taker, and some people wear glasses that capture every word. So what does that do to our relationships w…
  • Generating Opportunity Solution Trees with AI: How Vistaly Rebuilt Its Product Around Interview Synthesis, Evals, and Repair Loops 1 Oct 2026 Listen to this episode on: Spotify | Apple Podcasts What happens when you hand your opportunity solution tree to an AI? Vistaly rebuilt its entire product to find out—and the agents were the easy part. In this episode o…
  • Unpacking Innovation - All Things Product Podcast with Teresa Torres & Petra Wille 29 Sept 2026 Listen to this episode on: Spotify | Apple Podcasts Is innovation the goal — or just a byproduct of solving customer problems well? In this episode of All Things Product, Petra Wille and Teresa Torres unpack one of the…
  • Trash Can Tracking - All Things Product Podcast with Teresa Torres & Petra Wille 22 Sept 2026 Listen to this episode on: Spotify | Apple Podcasts What if the ideas you throw away tell you more about the health of your product process than the ones you ship? In this episode of All Things Product, Petra Wille intr…
  • Ch. 10: Testing Assumptions 21 Sept 2026 Continuous Discovery Habits* turns five this year. And to celebrate we are reading the book together. Each month, I am releasing an in-depth reading guide that includes: The chapters we will be reading A preview of the…
  • Creating Aha! Builder: Concept to Code, No Engineers Required 17 Sept 2026 Listen to this episode on: Spotify | Apple Podcasts What does it take to build an AI app builder specifically for product managers—not engineers—inside an already crowded market? In this episode of Just Now Possible, Te…
  • 4 New Evals and 16 Experiment Variants to Fix 1 Customer Complaint 16 Sept 2026 "That is a lot of first layer opportunities there. I wish I could click on this card and be like, 'Clean this up.'" This was a Vistaly customer reviewing her first AI-generated opportunity solution tree. Up until this p…
  • Delivery Isn’t Free - All Things Product Podcast with Teresa Torres & Petra Wille 15 Sept 2026 Listen to this episode on: Spotify | Apple Podcasts Everyone's saying it: "Now that AI makes delivery free…" But is it? In this episode of All Things Product, Petra Wille and Teresa Torres pull apart one of the most rep…
  • Facilitation Skills - All Things Product Podcast with Teresa Torres & Petra Wille 8 Sept 2026 Listen to this episode on: Spotify | Apple Podcasts Conflict on a product team isn't a warning sign — the absence of it usually is. In this episode of All Things Product, Petra Wille and Teresa Torres tackle a question…
  • Get My Eval Test Harness and Run Your First Experiment 2 Sept 2026 My in-depth AI evals guide explains what evals are and how to build them. This post gives you the tool I use to run them. Here's the practical problem. To get a baseline, you have to run every input through your prompt,…

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  • 🎙️Defining What Good Looks Like AI evals feel like a brand-new skill — but the hardest part is a question product teams have always had to answer: what does "good" actually look like? 27 Oct 2026
  • 🎙️Mind-Bending Experiences Team events are making a comeback. After years of remote work and tight budgets, companies are bringing people together again, and many are looking for experiences that go beyond the usual offsite. 20 Oct 2026
  • For most people, 360 feedback means an annual review, filtered by the same manager who decides their compensation and promotion. Not exactly a high-trust environment. 18 Oct 2026

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  • A single feedback call with Your360 AI's voice coach might produce eight pages of notes. The recipient sees a paragraph or two. Jared Goralnick (Your360 AI) explains: "Every stage of this journey is working through a synthesis, not through a raw transcript." 17 Oct 2026
  • Your360 AI assumed its debrief call would last about 20 minutes. The very first customer blew past Retell's default 60-minute limit and broke the product. 16 Oct 2026
  • What does it take to build an AI voice agent that people will talk to for 44 minutes about their own blind spots? Your360 AI found out, one call at a time. 15 Oct 2026
  • 🎙️Training Expectations You've got twelve people and one hour booked at next week's offsite. Can someone teach your team to do continuous discovery in that hour? Teresa Torres's answer is a flat no — and this episode is about why. 14 Oct 2026
  • 🎙️Recorded Conversations We now record almost everything — every meeting has an AI note-taker, and some people wear glasses that capture every word. So what does that do to our relationships when nothing is forgotten and everything can be fact-checked? Petra Wille and Teresa Torres explore the promise and the unease of a fully-transcribed world. Teresa shares how checking her own Granola transcripts revealed she'd been misremembering conversations — and getting frustrated with people over things she never actually said. Petra describes the strange feeling of a colleague pulling up a transcri… 6 Oct 2026
  • Product management is laced with one stubborn bias: we overvalue our own ideas about what to build next. Steve (Vistaly) says minds rarely change until teams hear customers describe the problem in their own words. That's why Vistaly puts interview evidence directly on the opportunity solution tree—so everyone can quickly hear it, see it, and align on what the real problems are. 👉 Find a link to the full episode here: Spotify: https://t.co/v3OJ5Shima Apple Podcast: https://t.co/BP2ifUZO3S YouTube: 4 Oct 2026 youtube.com
  • Inspired by Git diff, Teresa Torres started simple: compare the input tree to the output tree and generate a change set. Then she learned the same pair of trees can produce multiple change sets—and only one tells the real story. A semantic merge means something very different from a delete plus reassigned sources. The fix: teach the agent a game with rules for meaningful moves, and log every move as it builds the tree. 👉 Find a link to the full episode here: Spotify: https://t.co/v3OJ5Shima Apple Podcast: https://t.co/BP2ifUZO3S YouTube: 3 Oct 2026 youtube.com
  • Teresa Torres wants to believe every product team does careful synthesis after each customer interview. The reality? It's hard, so teams give up and grab the two or three things they remember most. "We're not competing with making good synthesis faster. We're competing with making shallow synthesis better." That realization reshaped the approach: if product teams won't do the deep work, maybe the software should do it for them. 👉 Find a link to the full episode here: Spotify: https://t.co/v3OJ5Shima Apple Podcast: https://t.co/BP2ifUZO3S YouTube: 2 Oct 2026 youtube.com
  • What happens when you hand your opportunity solution tree to an AI? Vistaly rebuilt its entire product to find out—and the agents were the easy part. In this episode of Just Now Possible, Teresa Torres talks with Matt O'Connell (Co-Founder and CEO), CP Dehli (Co-Founder), and Steve Klein (Co-Founder) at Vistaly, a company Teresa partners with and builds for. V1 was a purpose-built canvas for continuous discovery. V2 is a ground-up rewrite: upload customer interviews, get a snapshot of each, and let an agentic workflow draft and update your tree. They get specific about what broke. A chat-base… 1 Oct 2026 youtube.com
  • 🎙️Unpacking Innovation Is innovation the goal — or just a byproduct of solving customer problems well? In this episode of All Things Product, Petra Wille and Teresa Torres unpack one of the most misused words in product: "innovation." Teresa makes the case that chasing novelty for its own sake pushes teams toward complex solutions that don't actually serve customers better, while Petra argues that simplicity and reduction can be their own kind of innovation. Using the surprisingly rich history of the humble login — from passwords to single sign-on to Slack's magic links, 1Password, and passk… 29 Sept 2026
  • 🎙️Trash Can Tracking What if the ideas you throw away tell you more about the health of your product process than the ones you ship? In this episode of All Things Product, Petra Wille introduces trash can tracking — a deceptively simple technique for making discovery work visible. By adding trash can symbols across your discovery and delivery boards, teams can see (and celebrate) the customer problems and solutions they deliberately choose not to pursue. Petra and Teresa dig into what an empty problem-space trash can versus an empty solution-space trash can each signals about your team's inn… 22 Sept 2026
  • "It can feel like you are the lone champion pushing for change in your organization." That's why we are reading Continuous Discovery Habits together throughout 2026. 📚 The book turns five this year and many of you have bought and read it. But reading isn't the same as doing. So we are reading together—one section per month—with discussion questions, practical exercises, and resources to help you actually build the habits. Here's what you'll get each month: 📖 Monthly reading guides with reflection questions and exercises 🎥 Short videos you can share with teammates to spread the ideas 💬 Qua… 21 Sept 2026
  • Product managers keep coming back to Aha! with the same request: "This prototype is great—now I want it to actually integrate with other systems and do real things." Chris (Aha!) explains how that moment—prototype meets production—reshaped their roadmap. Instead of handing the app to an engineer, Aha! built the tooling for PMs with zero coding experience to build, run, and operate a working application on their own. 👉 Find a link to the full episode here: Spotify: https://t.co/cFTmapf3DE Apple Podcast: https://t.co/DU9rjeqp74 YouTube: 20 Sept 2026 buff.ly
  • The supermarket shelf used to hold maybe 1,000 SKUs. Now it can hold 10,000, because AI makes it just as easy to build the wrong thing as the right one. Brian (Aha!) argues this is exactly where product managers earn their keep: strategy and discovery decide what deserves a spot on the shelf. Builder plugs directly into that workflow—turning roadmap strategy into deployable prototypes, collecting real feedback, and promoting validated ideas straight into production. 👉 Find a link to the full episode here: Spotify: https://t.co/cFTmapf3DE Apple Podcast: https://t.co/DU9rjeqp74 YouTube: 19 Sept 2026 buff.ly
  • Customers describe the problem right in front of them—not their wildest dreams. That's the trap Chris (Aha!) sees teams fall into during discovery. "It's very difficult for them to imagine that you might deliver their wildest dreams." The real skill in product discovery is extrapolation: taking that small, literal ask and building outward—using the customer persona to predict what they'll need next, before they ever ask for it. 👉 Find a link to the full episode here: Spotify: https://t.co/cFTmapf3DE Apple Podcast: https://t.co/DU9rjeqp74 YouTube: 18 Sept 2026 buff.ly
  • What does it take to build an AI app builder specifically for product managers—not engineers—inside an already crowded market? In this episode of Just Now Possible, Teresa Torres talks with Brian De Haaff (CEO and Co-Founder), Chris Waters (CTO and Co-Founder), and Sarah Moisan-Thomas (Senior Product Manager) about Aha! Builder, Aha!'s AI-powered app builder built for product managers. Aha! is a fully bootstrapped, profitable, remote-first company that has served product teams for over 13 years without a single salesperson. Guests: - Brian De Haaff – CEO and Co-Founder, Aha! - Chris Waters –… 17 Sept 2026 buff.ly
  • 💭 "I wish I could click on this card and be like, 'Clean this up.'" When a customer pointed out a flat, unstructured branch in her AI-generated opportunity solution tree, it sparked a three-week journey to fix the problem at its source. Here's what you'll learn from this article: How one customer complaint led to building 4 new AI evaluation metrics and testing 16 different experiment variations to get to the root cause—and why a quick fix wasn't the answer. Key takeaways: 🔍 Building reliable AI products requires more than just prompt engineering—you need evals, guardrails, and orchestratio… 16 Sept 2026

  Link verified 23 Sept 2026. Recent items update automatically from the channel.

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  • "Change is exciting, but too much change can feel chaotic." 🎢 Learn how to set up pilot teams for success when adopting a product operating model. Product leaders Teresa Torres and Hope Gurion share insights from working with hundreds of teams going through this transformation. 11 Jun 2025
  • This will be my last Bluesky post. if you'd like to continue to follow my work, please do so at ProductTalk.org. 5 Jun 2025
  • "When you try to require change before people are ready, you're much more likely to encounter resistance." - Hope Gurion & Teresa Torres Want to set up successful pilot teams for your product operating model transformation? 4 Jun 2025

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  • "Good discovery drives outcomes. In a perfect world, a high-performing discovery team would hit their product outcomes quarter over quarter." 📈 Want to measure the success of your continuous discovery practice? This article breaks down practical ways to track and improve your discovery outcomes. 3 Jun 2025
  • Worthy Read: The Highest Paid Person's Opinion by Jeff Gothelf "Because Jeff wants it" - A cautionary tale of what happens when even the most successful leaders prioritize opinion over customer value. 📱 3 Jun 2025
  • "When we suddenly all work from home, our regular office norms disappear. That's why it's important to establish ground rules with our teams." 📱 Working remotely doesn't mean sacrificing collaboration. Here's how to maintain strong discovery practices while working from home: 3 Jun 2025
  • Worthy Read: Ask Women in Product: What Does Great Product Vision Look Like? by Karmel Elshinnawi, Katerina Suchkova, and Hope Gurion "If you don't know where you're going, you'll end up somewhere else." - Yogi Berra 2 Jun 2025
  • "We can’t possibly interview or observe everyone, but we can get a deep understanding and a rich description of the experiences of the people we do interview and observe." 📊 Want to better understand how to choose research participants for your customer interviews? 1 Jun 2025
  • Worthy Read: How Do You Create Accountability for Product Teams? by Hope Gurion "People who commit their goal to someone have a 65% probability of achieving it. With accountability appointments, that success rate increases to 95%" 📈 1 Jun 2025
  • "It's rare for a startup founder to start with a customer segment and a value proposition. Instead, most founders start with an idea." 💡 Wondering how continuous discovery works in early-stage startups? 1 Jun 2025
  • Worthy Read: You Don’t Need Permission by Steve Blank "Having real data turns conversations from faith-based to evidence-based." 💡 Learn how a medical device company's head of sales navigated the challenge of entering the U.S. market and why customer discovery matters more than methodology. 🏥 31 May 2025
  • "The hardest part about continuous interviews is finding people to talk to. In order to make continuous interviewing sustainable, we need to automate the recruiting process." 31 May 2025
  • Opportunities vs. Problems Learn more about discovery: buff.ly/rQCOn66 How do you make sure you aren't stuck in problem-solving mode and remember to also look for unmet desires? Share your best tip in the comments below. #ContinuousDiscoveryHabits #prodmgmt #ux #engineering 30 May 2025
  • Worthy Read: Don’t Confuse Strategy with Lofty Goals by Constantinos C. Markides "Most companies communicate strategy as a set of aspirations or good sounding platitudes." 📢 Tired of vague corporate strategy statements? 30 May 2025
  • "When we don't stop to examine our biases, we end up building them into our products." 💡 Learn how to create more just and equitable products through continuous discovery. This article explores: 🤝 Why design justice matters in product development 🎯 How to design WITH customers, not FOR them 29 May 2025
  • Combatting confirmation bias in customer interviews Learn more about customers interviews: buff.ly/80xMI1z #ContinuousDiscoveryHabits #CustomerInterviews #ConfirmationBias 29 May 2025
  • Worthy Read: Creativity Is Not an Accident by Scott Berkun "We love stories that make creativity seem easy and fun, regardless of how misleading they are." 🤔 Think accidents lead to great inventions? Think again. 29 May 2025
  • Worthy Read: Remote Discovery – Teresa Torres on The Product Experience by Mind the Product I broke one of my own rules for 2020 and appeared as a guest on Mind the Product's podcast, The Product Experience. (What can I say—it's been a crazy year!) 28 May 2025
  • Every interview is a test of your opportunity space. Learn more about customers interviews: buff.ly/PUfV5q9 #ContinuousDiscoveryHabits #CustomerInterviews #OpportunityMapping #OpportunitySolutionTree 28 May 2025
  • Worthy Read: The visual language of comic books can improve brain function by Mary Widdicks "The human brain is actually structured more like comics than traditional language, because we first understand the world around us by mapping spatial and relational information onto our own bodies" 🧠 27 May 2025

  Link verified 23 Sept 2026. Recent items update automatically from the channel.