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Tren Griffin x.com

What looks like COGS (e.g. the cost of goods sold for free services for consumers) is often really customer acquisition cost (CAC) for paid in disguise. A conversion rate from free to paid of ~3% for a consumer service is not great, but is instead on the lower end of normal.

disguiseconversionconsumers

The the words it uses that this site has seen least often elsewhere. Posts are matched on those words alone — nothing here is a summary of this one.

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