I still see a craft excellence that's really important in the disciplines that I don't think is going away anytime soon. Even if there's fluidity or blurring of the work across the functional lines.
It was instead a very strongly held opinion that that you get to excellence by giving people a lot of agency and accountability. By pushing decisions as deep in the organization as possible, hiring great people who can be trusted to have good judgment and make good decisions.
You use a tool, but you play an instrument. It’s a more expansive way of doing, and the doing of it all is important, because that’s where you develop the instincts for excellence. There is no purpose to better machines if they do not also produce better humans.
There is, however, one approach that tops all of them - which the Swiss banking industry has not yet achieved, but is destined to. And that is to become a centre of true investing excellence.
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