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From one piece Weekend short read: Fire is a metaphor, until its not 2 beliefs, in the piece's order there
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The difference is mostly the delay, which stems not necessarily from the regulation itself, but from the incentives in the machinery that administers it.
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We now know that fires are necessary for healthy forests, that a century of fire suppression in the West has been disastrous.
From one piece Checking in on Outcomes Reviews 3 beliefs, in the piece's order there
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Televised hearings built for viral clips are the wrong venue for honest accountability conversations.Their words
the time to make that point is not during a televised hearing when everyone is trying for a viral clip.
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Well-functioning systems succeed through continuous debugging rather than perfect initial design.Their words
When things work well, it's usually not because they were designed perfectly, but because they are constantly being debugged.
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Legislators generally lose interest in an issue once the political work of passing a law is finished.Their words
our lawmakers tend to stop paying attention once the political work is done.
From one piece Thinking the unthinkable 3 beliefs, in the piece's order there
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There is suddenly political will and leadership on these issues, which makes change now possible, but the administrative state is not going to reform itself.
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we've both come to believe that when transformation fails repeatedly, it's time for something different, and one of the tools that leaders need to add to their tool belts (and probably use a lot more frequently than they do today), is starting fresh, creating new entities (agencies and departments, for example) and either endowing them with new authorities or transferring authorities from legacy institutions to the new ones.
korrents.com
Philanthropy can never operate at the scale of government, no matter how well-funded it becomes.Their words
Even with the influx of funding that may come with the AI companies' IPOs, philanthropy can never act at the scale of government.
From one piece North Carolina’s bold move on civil service 3 beliefs, in the piece's order there
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While I don't think compensation is the core challenge of civil service systems, of course it matters.
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AI is raising public expectations of government service at the same time it changes what government must deliver.Their words
Every state, and the federal government right along with them, is about to be asked to do a lot more than keep the lights on.
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These wins are not proof that the system works; in fact, they are clear evidence that the system only works when it is circumvented.
From one piece Philanthropy’s Willie Sutton Problem 3 beliefs, in the piece's order there
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Transformation comes from fields with a plan, not projects with potential.
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When government can't act at the speed of the technology, the consequential decisions still get made, but by the companies building it rather than the public's representatives.
korrents.com
Government controls both the resources and the legitimacy needed for large-scale change.Their words
Government is where the literal money is (money that could often go much further if we fixed what's wrong with government), but it's also where the impact is. And it's where the legitimacy is.
From one piece The Digital Service Was Never the Point 3 beliefs, in the piece's order there
korrents.com
Being skilled at tracking project requirements doesn't make someone skilled at product management.Their words
But being good or even excellent at that does not automatically make you good at understanding user needs and making informed judgement calls about what features will meet those needs and how they should be designed.
korrents.com
A digital-service team embedded in an unchanged agency produces no lasting change once it moves on.Their words
A digital service team that works with an agency that continues to hire and manage for the same jobs they did last year, and structures the work in the same way it did last year, is just a tourist.
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A well-functioning reform team within a bureaucracy can end up excusing the lack of deeper structural change.Their words
Ironically, an effective digital service can provide just enough success to excuse the lack of true reform.
From one piece A (shorter) Three Horizons Framework for Government Reform 3 beliefs, in the piece's order there
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The forty-page PDF used to feel intolerable. The well-designed web form will start to feel that way too, and faster than the last transition did.
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AI is raising the baseline of what counts as acceptable public service, not just disrupting government from outside.Their words
AI is not only an exogenous shock that government will have to absorb. It is also moving the bar on what counts as acceptable service in the first place.
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Extending the lifespan of a brittle system just means the system eventually fails more spectacularly.
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