From one piece Why Claude can’t be your PM (yet) | Anthropic CPO Panel (Lenny & Friends Summit, San Francisco, 10 September 2026) 9 beliefs, in the piece's order there
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korrents.com
Right now it is easy to transfer cognitive load to users by handing them a set of tools and asking them to choose.Their words
right now it's easy to just transfer a bunch of cognitive load to the user and be like here's some tools like why don't you choose?
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Because I feel like the fail state is you decide from the beginning like based on a theory of exactly what needs to happen and you like over constrain a product. And I would much rather have like five overlapping products that all work in different ways than like one overly constrained one that we never even gave a chance to actually like meet the market.
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I think we're just so early in like understanding what works. It's not like stuff is stable and we can just build the right answer. It's like we're all trying to explore together.
+ 6 more
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and that's a way to exert control. And I just I I think that locks you out of trying all the new stuff. And so what we have to do is like frame the chaos so it feels safe and it feels plausible to engage with it.
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I think like raising your ceiling on tolerance for change and being willing to embrace change is super important.
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part of the technology changing every two months is you have to throw away what you knew about yourself in the job using that technology and just try something different.
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That's in the past. Like now it's actually faster to just build three versions and try them out
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korrents.com
The technology side keeps changing, but the human side does not change that fast: people have the same problems.Their words
the technology side is changing but the human side like the human side doesn't change that fast. We have the same problems.
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I think the job of product is always to be a bridge between the real problems that people have in the world and the technology that you can use to solve it. And like that's always been true.