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korrents.com
Listening to customers is invaluable, but you should not build the thing they asked you for.Their words
Customer Obsession is great, but I often see Amazonians taking this too simplistically: "Start with the customer" doesn't have to mean "ask customers what they want and then give them faster horses".
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Tim Harford x.com
"like mounting Gatling guns on a pack of horses and then letting them loose in Times Square."
The the words it uses that this site has seen least often elsewhere. Posts are matched on those words alone — nothing here is a summary of this one.
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