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Evan Spiegel

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26 April

Evan SpiegelKorrents 26 Apr

From one piece How to win when software is not a moat | Evan Spiegel (Snapchat CEO) 3 beliefs, in the piece's order there

korrents.com
Listening to customers is invaluable, but you should not build the thing they asked you for.

Their words

All of those insights that we you know, received just from listening to folks made a huge difference in the product design process, but we didn't build exactly what they asked for. We we empathized and then you know, came up with something new.

youtube.com
korrents.com
You have to talk to customers and share your ideas as early and as often as possible, even though you need not take their advice.

Their words

I would say uh, you have to talk to customers. You have to share your idea. You should share your ideas quickly as possible, as frequently as possible. Uh, it doesn't mean you need to take people's advice or feedback, but it's really important, I think, to listen.

youtube.com
korrents.com
A platform of creators and developers is a durable moat, because an ecosystem, unlike a feature, cannot be cloned.

Their words

the more that we could build a platform uh around our business, the more that we could build an ecosystem with creators and developers, the harder it would be for folks uh to to just copy that.

youtube.com

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